- Active listening may be the most effective way to deescalate conflict
When undergoing training as a mediator or in conflict resolution, you quickly learn that one of the keys to disarming… Read more: Active listening may be the most effective way to deescalate conflict - Understanding the Source of Conflict and the Empathetic Response
While conflict is an inevitable part of life, how we deal with it doesn’t have to be. Many of us… Read more: Understanding the Source of Conflict and the Empathetic Response
